Return policy

우리는 누구인가

당사 사이트 주소는 https://shop.socksindustry.com입니다. 소유자: 양말산업국제유한공사

Effective Date: 2025.02.21

At [양말산업국제유한공사], we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a simple and straightforward return policy.

1. Return Window

You may return most items purchased within 30 days of receipt for a full refund or exchange, provided the item is in its original condition, unused, and in the original packaging.

2. Non-Returnable Items

Certain items are not eligible for return, including:

  • Gift cards
  • Downloadable software products
  • Items marked as final sale

3. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact our customer service team at [info@socksindustry.com] or Phone & Whatsapp [+86 15216015280] within the return window.
  2. Provide your order number and the reason for the return.
  3. Our team will provide you with a return authorization and shipping instructions.

4. Return Shipping

  • You are responsible for return shipping costs, unless the return is due to a mistake on our part (e.g., incorrect or defective item).
  • We recommend using a trackable shipping service or purchasing shipping insurance for items over [Specify Amount] USD to ensure they are returned safely.

5. Refund Process

Once we receive your returned item, we will inspect it and notify you of the refund approval or rejection. If approved, your refund will be processed, and a credit will be automatically applied to your original payment method within [Normally 7-10 business days].

6. Exchanges

If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

7. Contact Us

If you have any questions about our return policy, please contact us:

  • Email: [info@socksindustry.com]
  • Phone: [+86 152 1601 5280]
  • Address: [Building A1, Wanxi Hantang Industry Park, Weiwu Road Yaodu Town, Dongzhi County, Chizhou,Anhui Province]

Thank you for shopping with us!

Please Visit Our Privacy Policy For More

개인정보 보호정책

양말산업국제유한공사 모든 권리 보유